Information Collection and Use:
We collect and maintain various types of personal information to provide quality healthcare services and fulfill legal requirements. This may include:
- Contact information (such as name, address, email address, and phone number)
- Medical history and records
- Health insurance information
- Payment details
- Lab test results and other diagnostic information
- Communication preferences
We collect this information through patient forms, online portals, interactions with our staff, and other means necessary to provide healthcare services.
Use of Information:
We use the collected information for the following purposes:
- Provide medical treatment, diagnosis, and follow-up care
- Process payments and insurance claims
- Communicate with patients regarding appointments, test results, and other healthcare-related matters
- Improve our services and develop new offerings
- Comply with legal and regulatory obligations
- Protect the rights, safety, and well-being of patients and others
Information Sharing and Disclosure:
We may share your personal information in limited circumstances, including:
- With your consent or at your direction
- With healthcare providers involved in your care, including specialists and laboratories
- With third-party service providers who assist us in delivering our services (e.g., billing companies, IT support)
- When required by law, court order, or legal process
- In emergency situations to protect your health and safety or that of others
- In the event of a merger, acquisition, or sale of assets, where your information may be transferred to the new entity
We do not sell or rent your personal information to third parties for marketing purposes.
We implement reasonable security measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security of your information.
Your Privacy Rights:
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected information from a child, we will take prompt steps to delete it from our records.
We take privacy seriously and will make every effort to address and resolve your concerns in a timely manner.
Last updated: May 2023